The Paddock Farm Shop Click & Collect


Order one of our organic fruit & veg boxes, and associated local produce for collection from our Farm Shop at your nominated time on an available date. Collection is available between 10am-3pm on Wednesday & Thursday on a weekly basis. Please only place an order if you are certain you will collect this order. 


If you wish to collect an order from The Paddock Farm Shop, place your order via the online system by 6pm on the Friday before collection. Select Local Pick Up at the Checkout, and if you are able to, please give us an idea oF roughly what time on which day you intend to collect using the special instructions part of the checkout form. 

 

If you have placed an order, you may cancel the order by emailing orders@thepaddock.org.uk by 6pm on the Friday before you are due to collect. We cannot accept cancellations to orders after this time. If you have not placed an order by 6pm on the Friday before you are due to collect, your collection slot will be cancelled & allocated to someone else without notification. We are unable to process amendments to orders placed via our website. 


Click & Collect:

Step 1. Place your order online & Checkout selecting Local Pick Up (Payment Info will follow) - Shop our Produce Online over on the Ooooby Platform. 

ORDERS MUST BE PLACED BY 6PM ON THE FRIDAY BEFORE COLLECTION TO BE ACCEPTED FOR THE FOLLOWING WEEK

If Household Refills are all you require, they can be pre-ordered via the link & the final total will be worked out on the day according to the bottles you bring for refilling. 

Step 2. You will receive an immediate automatic confirmation email to say your order has been received & then again when your order is processed (by Monday before collection at the latest). Please check your Junk mail if this email is not received. 

Step 3. Collect your order from The Paddock Farm Shop 7-9 Ramsay Street, High Spen, Tyne & Wear, NE39 2EL on your nominated day & time.

WE CAN ONLY SERVE ONE PERSON AT A TIME, AND THE SHOP REMAINS CLOSED TO THE GENERAL PUBLIC. IF YOU HAVE A PRE-ORDERED COLLECTION BOOKED AND SOMEONE ELSE IS BEING SERVED, PLEASE WAIT UNTIL THEY LEAVE BEFORE ENTERING - WE CAN ONLY SERVE ONE PERSON AT A TIME. HAND SANITISER IS AVAILABLE ON ENTRY AND WE REQUEST YOU USE IT PLEASE.