IMPORTANT INFORMATION REGARDING OUR SERVICE:
The Paddock is based in West Gateshead (North East), covering Gateshead, Newcastle, some of Country Durham (not Durham City) & some of Northumberland (Tyne Valley & West Northumberland - Hexham to Allenheads). WE DO NOT OFFER NATIONAL DELIVERY - ORDERS PLACED FOR NATIONAL DELIVERY WILL BE DELETED WITHOUT NOTIFICATION.
1. ALL EXISTING CUSTOMER ORDERS MUST BE PLACED ONLINE VIA OUR ONLINE ORDER PLATFORM HOSTED ON OOOOBY BY 6pm on FRIDAY for delivery the following week. We can't accept orders by telephone, email or social media channels. We cannot guarantee any delivery until the order is processed. ALL ORDERS MUST INCLUDE A £12.50 MINIMUM SPEND ON FRUIT/VEG. IF YOU HAVE A REGULAR RECURRING ORDER IN PLACE THIS WILL CONTINUE TO BE DELIVERED AS ARRANGED.
2. AMENDMENTS & CANCELLATIONS OF REGULAR RECURRING ORDERS MUST BE MADE VIA YOUR ONLINE OOOOBY ACCOUNT NO LATER THAN 6PM FRIDAY. IF YOU WISH TO ADD ONTO AN EXISTING REGULAR ORDER, PLEASE DO SO USING THE LINK ABOVE.
3. If you have a query about billing or payment please email email@example.com. If you have a query about an order please email firstname.lastname@example.org. We will not be able to reply to messages sent to social media and phone support is limited.
Thank you so much for cooperating with us - that's how we will get through this together. Eat well, stay safe. Look after yourselves & each other, and be kind always.
We cannot guarantee stock levels of anything listed on our website at this current time, and prices are not final, all are subject to market fluctuations.
Established in 2013 by Laura Jayne Burlison, The Paddock is an organic fruit and veg box scheme and delivery service focusing on environmentally friendly, local produce with ethics at the heart of everything we do. The Paddock Farm Shop is a zero waste shop stocking a range of organic and local products, with minimal plastic packaging, a refill system for eco friendly household products and a plastic free pantry of organic dried foods which can be bought loose by weight with no plastic packaging. We work with organic, independent farms both locally and from across the UK as well as a selection of small scale, local producers to bring you a carefully selected range of ethical produce. The Paddock has been inspired by our family smallholding, named The Paddock, based on the beautiful Northumberland border.
Read Our Story.
The Paddock is a family run, organic Fruit and Veg Box Scheme, covering Newcastle, Gateshead, some parts of County Durham (not Durham City) and Northumberland (Tyne Valley & West Northumberland - Hexham to Allenheads). We aim to focus on organic, local and fair trade foods with an open and honest policy about how and where our food is produced, the miles it has travelled, the packaging it comes in and the impact it has on our environment.
Read all about and order our veg boxes, view our selection of organic fruit options or browse our selection of local produce.
Full info on delivery can be found in the FAQs section of the website.
Watch a short video from HexhamTV for a little more info on what we offer:
The Paddock Farm Shop, 7-9 Ramsay Street, High Spen, NE39 2EL focuses on organic, local produce with a zero waste ethos aiming to reduce single use plastics, reuse whatever we can and finally recycle whatever we can't to provide eco friendly options for our customers with minimal environmental impact. Pop in and refill from our Refill Station, a selection of eco friendly household cleaning products or top up on those cupboard store essentials such as rice and pasta from our Plastic Free Pantry of Loose Organic Dried Goods.
Read more about our Farm Shop.
THE PADDOCK FARM SHOP IS CLOSED TO THE GENERAL PUBLIC DURING THE COVID 19 PANDEMIC & AVAILABLE FOR PRE-ORDER CLICK & COLLECT ONLY.
The Paddock itself is my family's 6 acre smallholding which we have owned since 2002, based on the beautiful Northumberland/
This has provided the starting point for our small, family run business aiming to bring local, fresh, seasonal, homegrown, homemade and organically sourced (wherever possible) food to the doors of local people throughout Gateshead, Newcastle, County Durham and Northumberland through a delivery service and our Farm Shop. We also offer a range of eco friendly household options which can be delivered alongside a veg box or collected from our Farm Shop.
Our delivery service runs weekly on a Tuesday, Wednesday & Thursday depending upon your area. You can collect from one of our drop off points by arrangement with the drop off point directly, please see the FAQs section of our website for full info.
Orders must be received by 6pm on a Friday evening for delivery the following Tuesday, Wednesday or Thursday depending upon your area.
Orders can be placed via our online order platform Ooooby by following the link.
Payment is taken automatically when you place your order, you will be asked to enter payment details when signing up for an account and money will be deducted from your account on the Monday or Tuesday before delivery.
Please read through the "Frequently Asked Questions" section before placing an order for full info on the service including delivery areas and collection points!
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